Google CPG blog - News and Notes from Google"s CPG Vertical
Showing posts with label measurement. Show all posts
Showing posts with label measurement. Show all posts

Webinar: Three Stages of Digital Marketing And Measurement - Sign Up Now!

Wednesday, May 11, 2011

An Obsession with Advertising, Accountability & Awesomeness.

A guest post by Avinash Kaushik

I am so incredibly impressed with the rapid evolution of advertising and marketing possibilities around us. Offline, online, social-- there are so many things to do, and so little time (and budget!).

One of the absolute delights of online marketing (regardless of type) is the amount of accountability you can bring to your marketing budgets. How many people looked at your ad in a magazine and took action? You can measure this for your digital display ads. How many potential customers how were actively looking for cars, saw your ad on TV, and then went to your destination? You can measure this for your search ads. How often do prospects listen to your radio ads completely and then take engage with you? You can measure this for your YouTube ads.

I could keep going. It is so exciting what we can measure, regardless of the online channels we use, or the measurement tools in which we have access.

And yet, it is heartbreaking how little we bring all this awesomeness to bear upon our digital efforts. So much of our marketing is simply replicating our offline advertising online. And what is particularly heartbreaking to me, the author of two books on web analytics, is how we bring our low expectations of offline measurement to our online efforts.

So let's change this. Together.

On May 19th I am conducting a webinar that will share my point of view on three stages of digital marketing and measurement. [Sign up for the webinar
here. Seats are limited!]

Here are three three phases of accountability and awesomeness...

The toddler phase: Here most of our measurement is based on simply response based metrics. This is far more accountable than other channels, but there is so much more we can do and with such little actual effort. We'll cover conversion tracking (simple one page tagged and you get so much!) and how a couple clicks get you the joy of call tracking data for your mobile search advertising campaigns.

The rebellious youth phase: CTR? Sure. CPC? No problem. CPA? Done! (If you don't know what these are we'll cover them, too!) But how about a holistic understanding of the impact on your business of all your online marketing? No, not just the one big conversion, but all the micro-conversions? This is such a delight. You develop the complete impact of your acquisition strategy and are better able to balance your marketing portfolio. Trust me, you want to do this. Every day.

The digital ninja phase: Macro and micro conversions? Check. Revenue? Yep. Economic value? When you hear OMG, know that it was created for this concept. The most glorious thing any Marketer can do, and the CMO and VP get, is a robust understanding of not just the activity (clicks, conversions et. al.), but also the value created for the business (including revenue). This is how the good get to the great (and we'll cover the approaches you can use to get there!)

So come
join us on May 19th for an incredible hour and half where we’ll talk digital marketing, measurement, and strategies to kick things up a notch. And yes, bring awesomeness to everything we do.

See you there.
-Avinash

New Research Shows Online Ads An Effective Driver of Offline Sales and Branding for CPG

Monday, August 24, 2009

comScore and DunnHumby recently released a co-sponsored study proving that the offline sales lift from online display ads can exceed lifts realized from TV. Not only were sales lifts from the internet higher than TV, but they were also achieved sooner. Additionally, an impact was seen across 80% of the campaigns that ran on the internet.

Offline Sales Lift from CPG Brand Advertising
Comparison Between TV and Internet
Total U.S.
Source: Information Resources, Inc. and comScore, Inc.
TV (IRI)Internet (comScore)
Sales Lift+8% over 12 months+9% over 3 months
Percent of Campaigns Showing Statistically Significant Lift36%80%


In 2008, Google commissioned a study with Harris Interactive among three CPG brands to compare the brand building effectiveness between traditional TV and online platforms. Effectiveness was equated to impact and engagement.

Identical traditional TV ads were shown on three distinct platforms: 1) on TV, 2) on a computer screen replicating a YouTube video environment, and on a computer screen replicating a click-to-play video embedded in content. The Harris Interactive results showed that :30 commercials on YouTube and embedded video ads performed at parity with TV. All three were on par with the ability to communicate key messages about the brand, strengthen likeability, and drive purchase intent.

The two pieces of research referenced above support that internet advertising is an effective medium to increase offline sales and branding, both very important metrics for CPG.

But have CPG companies been shifting ad dollars from TV to Offline?

Trended data from TNS Media Intelligence show that TV spend accounts for about 58% of total ad spend and this has been a consistent share of total ad spend since 2005. Even for year to date June 2009, this percentage still holds. However, we see that so far in 2009, internet ad spend has increased from about 2% to 4%, but these ad dollars were reallocated from newspaper and radio. It will be interesting to see if and when shifts occur from TV.